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Refund Policy

The pTimeJob platform strives to provide a good service experience to all users. However, we understand that there may be unavoidable situations where refunds are necessary due to certain circumstances. We would like to inform you about the refund policy operated by the pTimeJob platform as follows. If you have any questions about the refund policy, please contact isteproot@gmail.com.

Subscription Plan Information
College Students (Job Seekers)

Monthly Subscription: 3,000 KRW ($3 USD)/month

Annual Subscription: 20,000 KRW ($20 USD)/year (approx. 1,667 KRW/month)

Employers (Recruiters)

Monthly Subscription: 5,000 KRW ($5 USD)/month

Annual Subscription: 30,000 KRW ($30 USD)/year (approx. 2,500 KRW/month)

Full Refund

  • A full refund means receiving a 100% cancellation through the payment method used at the time of payment.
  • The conditions for a full refund are as follows:
    • Apply within 7 days of paying for a premium plan
    • Have not used any premium services at all
  • Full refunds are only possible if all of the above conditions are met.
  • Even if the request is made within 7 days, a refund is not possible if there is a history of service use.
As soon as the refund process is completed, subscription service will be discontinued, and you will be converted to a free user.

Partial Refund

  • Partial refunds are not provided in principle.
  • However, only in cases where the service cannot be used normally due to the company's responsibility, we will refund the amount calculated on a pro-rata basis for the period of service unavailability.

Refund Amount Calculation Method

Monthly Subscription Refund
  • Cancellation within 7 days, no usage: 100% refund
  • Other cases: No refund
Annual Subscription Refund
  • Cancellation within 7 days, no usage: 100% refund
  • Other cases: No refund

How to Request a Refund

Refund requests can be submitted through one of the following methods:

  • My Page > Subscription Management > Cancel Subscription menu
  • Email: support@unistudent.com
  • Customer Service: 1588-0000 (Weekdays 10:00-18:00)

Important Notes

  • Mobile phone payments may have different refund methods according to the payment gateway's policy.
  • Only full refunds for the current month's payment will be refunded through the same payment method.
  • If a refund via bank transfer is required, we will request refund account information, so your cooperation is appreciated.
  • Refund processing may take up to 3-5 business days to complete after the request.
Legal Basis

This refund policy has been prepared based on the "Act on Consumer Protection in Electronic Commerce" and the "Content Industry Promotion Act."

Supplementary Provisions

  • Refund Policy Version Number: 1.0
  • Refund Policy Effective Date: March 11, 2025

End.